Resume

Storyteller.    Customer Service Savant.  Integrated Marketing Communicator.

RELATED SKILLS

STORYTELLER

  • Creative Writing
  • Creative Nonfiction Writing
  • Editing
  • ProofReading
  • Research
  • Fact Checking
  • Website Content Creation
  • Animated Video Storyboarding
  • Brand Driven Copy Writing
  • Social Media Copy Writing
  • Blogging
  • Ghostwriting
  • Newsletter Content

CUSTOMER SERVICE SAVANT

  • 20+ years Customer Service Experience
  • 15+ years Online Engagement
  • 15+ years internal and public facing professional communications management 
  • 10+ years integrated marketing communications
  • 10+ years social media community management 

Integrated Marketing Communicator

  • Facebook  
  • Twitter 
  • Instagram 
  • Pinterest
  • LinkedIn
  • YouTube
  • Tumblr
  • SnapChat
  • FB Power Editor & Business Manager 
  • Twitter Ads
  • LinkedIn Ads
  • Pinterest Ads
  • Content Curation
  • Google+
  • Email Marketing (including Automation & analytics)

SOFTWARE COMPETENCIES

  • MS OFFICE (Word, Powerpoint, Excel, Outlook)
  • Google Drive (Docs, Sheets, Slides, Forms)
  • Adobe Creative Suite (Photoshop, InDesign, Acrobat)
  • Hootsuite Certified 2016
  • SproutSocial
  • eClincher
  • ViralTag
  • AgoraPulse
  • Buffer
  • WordPress
  • Blogger
  • TweetDeck
  • Mailchimp
  • Constant Contact
  • Salesforce
  • Slack
  • Basic to intermediate HTML

 

KEY STRENGTHS

  • Creative
  • Attention to detail
  • Time management
  • Conscientiousness
  • Emotional Intelligence
  • Problem Solving
  • Analytical Thinker
  • Strategic planner
  • Results oriented
  • Excellent oral and written communication
  • Self starter
  • Able to work independently & collaboratively
  • Results oriented
  • Fast learner

Let's Work Together 

Name *
Name